Clear expectations for using Nivara.

These terms describe the general conditions for accessing Nivara websites and services. Product-specific or organization-specific agreements may include additional terms.

Use of the service

Nivara supports care coordination, communication, information organization and digital workflows; it does not replace a licensed healthcare professional.
Clinical decisions remain the responsibility of the treating clinician and should be based on appropriate professional judgment.
Users must provide accurate information, protect account credentials and use the service only for lawful and authorized purposes.
Access to another person's health information requires appropriate authorization or a valid legal basis.
Availability of teleconsultation, in-person scheduling, labs, pharmacy, referrals and other services may vary by location and participating provider.
AI-generated summaries, reminders, flags or recommendations are assistive and may require clinician review before they are used for patient-specific care.
Nivara may update features, integrations and workflows to improve safety, reliability and service quality.

Nivara is not an emergency service. For urgent or life-threatening symptoms, contact local emergency services or go to the nearest appropriate healthcare facility.

Organizations and commercial services

Practices, hospitals, laboratories, pharmacies and other organizations may be governed by separate service agreements covering subscriptions, implementation, payment terms, data processing, support and service levels.