For patients, families and trusted doctors

In-person or remote care that keeps patients and families safely connected.

See your trusted doctor in person or connect remotely when appropriate — with the same clinical context, records and follow-up carried across the care journey. Nivara helps patients and families coordinate appointments, reports, consultations and next steps through WhatsApp, voice and web, while keeping the treating doctor accountable for clinical decisions. The goal is safer, more continuous care with clear ownership of what happens next.

Hindi • English • Hinglish • Marathi • Bengali • Punjabi • Bhojpuri • more languages as validated

आपका ClinicWhatsApp
Namaste 🙏 Aap Hindi, English ya apni comfortable language mein type ya voice message bhej sakte hain.
Voice · “Mummy ka sugar report aaya hai...”
Report upload kar dijiye. Main information ko organize karke doctor ke review ke liye ready karunga.
📎 Sugar_Report.pdf
Report received. Aap appointment book kar sakte hain, ya apne doctor ke saath follow-up ke liye isse save kar sakte hain.
Doctor se baat kareinReport uploadFamily memberVoice message
WhatsApp se shuruUse a familiar channel within a participating care workflow
Apni bhasha meinType, voice or mixed Hindi-English
Safe & accountable careAI supports the workflow; your treating doctor remains responsible for clinical decisions
In-person or remoteChoose the appropriate consultation path while keeping your family and care team connected
Partner with Nivara

Get best-in-class connected care without adding another isolated cost center.

Nivara is designed to create measurable business value for practices, hospitals, diagnostics and pharmacy partners while enabling proactive, continuous care for patients. The result is a stronger connection between patients and their trusted care network, with better visibility into what needs to happen next.

Become a Nivara Partner
Why Nivara?

Not another AI chatbot. A bridge between you and the doctor you already trust.

WhatsApp can be used as a familiar communication channel within a clinician-led care workflow. Nivara helps participating practices organize patient messages, reports and follow-up, capture relevant clinical communication into the patient workflow, and keep the treating clinician responsible for clinical decisions.

📱

Use what you already know

Start from WhatsApp or web. Send a voice note or upload a prescription or lab report through the participating care workflow. Relevant clinical communication can be organized for the care team rather than remaining as an isolated chat.

🩺

Your own doctor has context

Your symptoms, reports and questions are organized before review, so the consultation can focus on what matters instead of searching through old messages.

👨‍👩‍👧‍👦

Care for the whole family

Keep separate profiles for parents, spouse and children. A caregiver can help coordinate care while each person's medical record remains separate and permissioned.

WhatsApp-enabled clinical communication

Familiar for patients. Structured and accountable for care teams.

WhatsApp can support telemedicine and clinical communication when used within an appropriate care workflow. Nivara is designed to place that communication inside a controlled care process rather than treating an ordinary chat thread as the clinical system.

Patient identity & consent

Participating providers can establish the patient or authorized caregiver context and manage communication permissions before sharing sensitive clinical information.

Clinical record & audit trail

Relevant reports, messages and care actions can be organized into the patient workflow with timestamps, ownership and follow-up rather than remaining scattered across conversations.

Clinician accountability

AI may assist with intake, translation, summarization and workflow. Diagnosis, treatment, prescriptions and patient-specific clinical decisions remain with the treating registered medical practitioner.

Important: WhatsApp is a communication channel, not an emergency service. Urgent or emergency symptoms should be directed to appropriate emergency care. Nivara’s deployment should follow applicable telemedicine, privacy, consent, record-retention and data-protection requirements.
For patients & families

Health information should not get lost between visits.

Whether you live with your parents, help them from another city, or manage your own diabetes or BP, Nivara keeps the next step visible.

  • Send symptoms by text or voice in your comfortable language
  • Upload prescriptions, reports and medical images
  • Book and confirm appointments digitally
  • Keep doctor-approved prescriptions and orders together
  • Remember labs, referrals and follow-up
  • Track BP, sugar, weight or oxygen readings when your doctor recommends it
  • Ask permitted questions using your own health-record context
See How It Helps Families

A common family care journey

Delhi: Daughter receives her father's blood test on WhatsApp.

↓ She uploads it to his Nivara profile.

↓ The report is organized for his regular physician.

↓ Doctor reviews the context and confirms what needs to happen next.

↓ Family receives the approved prescription/lab/follow-up instructions.

↓ His BP or sugar readings can continue between visits if monitoring is appropriate.

One continuous thread of care instead of reports scattered across phones, paper files and different family members.
Aaj ka ClinicDoctor View
28Appointments
7Ready to Review
4Results Need Review
R. SharmaReports organizedReview
P. DasLab receivedPriority
M. KaurFollow-up dueContact
A. SinghBP trendReview
For doctors & practices

Use WhatsApp as a connected clinical communication channel — with Nivara organizing the care workflow.

Patients can use a familiar channel while the practice manages identity, consent, clinical context, follow-up and physician review through Nivara instead of relying on an unmanaged message thread.

  • Structured intake before the consultation
  • Medical reports summarized into the patient context
  • Appointments, payments and reminders in one flow
  • Physician review before patient-specific clinical actions
  • Labs, referrals, screening and follow-up queues
  • Family engagement without mixing individual medical records
  • Optional patient services can help offset the practice's platform investment
See Benefits for Doctors
Built for healthcare partners

Better connected care can create better outcomes and stronger partner value.

Nivara is designed around measurable value for each participant in the care journey—stronger continuity, better completion, more visibility and less fragmented coordination.

Practices

Bring patients back for appropriate follow-up, close diagnostic and referral loops, reduce coordination work and extend proactive care.

Explore practice partnership →

Hospitals

Improve referral conversion, pre-admission readiness, service-line navigation, discharge continuity and referring-doctor relationships.

Explore hospital partnership →

Diagnostics

Improve physician-order completion, home collection, digital result delivery and repeat continuity.

Explore diagnostic partnership →

Pharmacy

Connect prescription fulfillment, delivery/pickup and refill continuity to the patient's ongoing care journey.

Explore pharmacy partnership →
One connected care journey

Your doctor is only the beginning — we help connect what happens next.

A consultation often leads to a blood test, medicine, follow-up, specialist or hospital visit. Nivara keeps those steps connected instead of making the family start again at every counter.

🧪

Diagnostics

Doctor-approved lab orders, home sample collection where available, result delivery and follow-up in the same patient journey.

💊

Medicines

Send an approved prescription to a participating licensed pharmacy, choose delivery or pickup, and keep refill reminders organized.

🏥

Specialists & Hospitals

Carry the right clinical context into a referral, admission or cancer-care pathway and return follow-up information to the regular doctor.

❤️

Home Monitoring

Share BP, sugar, weight or oxygen readings between visits when recommended by the treating doctor.

See the Connected Care Network
Preventive care

Do not wait for symptoms to start thinking about screening.

Nivara can help practices identify eligible patients, explain screening in familiar language, record completion and follow up on abnormal results. The initial cancer pathway focuses on oral, breast and cervical cancer screening.

🦷

Oral cancer

Screening education and practice-led risk workflow, especially relevant for tobacco and related risk exposure.

🎗️

Breast cancer

Age/risk-appropriate screening communication and closed-loop follow-up through the clinician.

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Cervical cancer

Screening reminders, education, referral tracking and follow-up of results.

Explore Cancer Screening & Navigation
Family health

One family connection, separate medical records.

Support up to six family members under a family experience while preserving separate profiles, consent and clinical history.

  • Parents and senior family members
  • Spouse
  • Children
  • Caregiver permissions
  • Shared reminders without shared clinical records
Between visits

Stay connected when the clinic visit is over.

With doctor guidance, patients can submit home readings such as BP, glucose, weight and SpO₂ by typing, voice or a photo of the device display.

Nivara confirms extracted readings before saving them and routes concerning information according to configured clinical safety workflows.
IM
InstaMD
Digital health experience behind Nivara
An InstaMD company

Built on global digital-health experience. Designed around how people actually communicate.

Nivara brings InstaMD's experience in connected care, remote patient monitoring, clinical workflows and healthcare technology into a simpler experience for doctors, patients and families.

Learn about InstaMD ↗

Connected Care ExperienceHealthcare workflows designed to keep patients and clinical teams connected beyond a single visit.
Remote Care ExperienceExperience supporting remote patient monitoring and longitudinal patient engagement.
Practice Workflow FocusTechnology built around real physician and clinical-team workflows rather than a standalone consumer chatbot.
Care-First Product DesignWhatsApp-enabled communication, multilingual voice, family coordination and connected care pathways designed around everyday use.

Your familiar doctor experience, strengthened by proven digital-health thinking.

Nivara is designed for patients and practices, with InstaMD's connected-care experience behind the platform.

Become a Partner